|
I got this frame for Christmas from my mom. I could no longer find the product on their site and was even thinking they had already pulled it. This includes: computers, monitors, notebooks/laptops, copiers, all-in-one machines, digital cameras, modems, printers, computer peripherals, handheld computers, fax machines, scanners, wireless phones, telephones, and networking products.". Very grainy and dark. I've bought from Staples quite a bit in the past. Tried using the Smartparts software to improve them as well as a couple other software products to "brighten" them up. It has the worst image quality that I've ever seen. Here's what they said "Technology: Because technology changes so quickly, we can only accept it for return within 14 days of the date of receipt.
still were dark after loading(and even worse quality). Sent a friendly email to Staples (owns this product) to let them know that they may want to reconsider offering this product and that I would be returning or exchanging mine. I thought that was pretty crappy. but never will again.
There's no way to hang this on a wall and it has a huge, unattractive cord. There's no option to put batteries in it. You can't see images at all if you're standing at certain angles or if there's a glare. I should've spent more and gotten a better one.
I'd expect far better reliability for a device that would normally operate for extended periods. The Smartparts SP92 digital frame Smartparts SP92 8.5-inch Digital Picture Wood Frame with Beige Matting (Ebony) has a nice look and feel, but its quality is not very good. The manufacturer's telephone support line drops calls into a voicemail box and I'm still waiting for a callback, so there's no immediate recourse to resolve problems. It worked pretty well for about a month, until one day the LCD backlight just died for no apparent reason. The screen will still display "ghost" images, but they are too faint to view. The Smartparts desktop software provides acceptable basic functionality for loading photos, but the automatic image adjustment feature tends to distort the edges of photos so people appear to have tiny heads. No, I'm not kidding.I was very disappointed with the durability of the frame's electronic components, and I would not buy this brand again.
The frame died after 6 months of use, and the company responded that "we have so many frames out there that some will die and it's not our problem". Rather expensive for a throw-away item. Loading was painfully slow and power outages required rebuilding. Would never buy another one of these from this company.
2008, it went to a black screen in Aug. When I told them what I was doing to try to fix it, they told me that I had tried everything that would work if it was fixable and there was nothing more they could do for me. We purchased in Dec. We got this frame for my parents for Christmas. This price should have bought me a nice digital frame.instead it bought my parents digital photo viewing for 8 months and their service was discontinued. Somehow, my husband got a voice mailbox, left a message and they called back.
This frame sat in the same place for the entire time, never dropped, and connected to a good surge protector.
2009 and will not come on anymore.
And the troubleshooting doesn't even address the black screen problem at all, even to say "Hey.
It was in the $70-$90 range on sale at a department store.
The SD card slot is awkward; their online tutorial shows it backwards from correct insertion.
The photos aren't retrievable from the internal memory either (thank goodness, they are stored on another drive).
There is no one that answers when you call for tech support and the email is no longer valid.
Call us on that one." Bottom line: This company has no business making this product.
Never again.
|
